1. Provider and passenger agree the service
The provider and passenger agree the journey, service and fare directly. UbiLimo does not select the provider, arrange the transport or set the fare.
2. The provider creates the payment request
The provider enters the relevant passenger reference, journey context and agreed amount. This creates a payment record connected to the service that was already arranged.
3. The passenger reviews the complete amount
Before authorising payment, the passenger should be able to see the agreed chauffeur fare and the complete amount they are being asked to pay.
4. Payment status becomes visible
The provider should rely on the authoritative payment state rather than treating the creation of a link or the start of a payment attempt as proof of payment.
A request can remain awaiting payment, enter processing, complete successfully or require attention.
5. The record remains useful afterwards
Keeping the request connected to its passenger, journey and amount gives the provider a clearer operational history than a generic link with no business context.