One clear payment sequence, with responsibilities kept separate

Provider and Passenger agree directly

The independent Provider and Passenger agree the chauffeur service, fare, timing and other transport terms outside UbiLimo. UbiLimo does not create the transport-service agreement.

The Provider creates a Payment Request

The Provider records the already-agreed service details and amount, then creates a UbiLimo Payment Request for the Passenger to review.

The Passenger checks the request

The Passenger reviews the Provider, service details, amount and any permitted payment-processing charge before taking action.

Where permitted, an applicable payment-processing charge may be shown before payment. The Passenger will always see the full amount before authorising a transaction.

The Passenger authorises payment

At launch, payment may be authorised through an eligible method and processed through the Provider’s connected payment account.

Payment-method availability will depend on the Provider, transaction, location and payment-processing eligibility.

The Provider remains responsible for transport

The underlying chauffeur or limousine service remains the Provider’s responsibility, including availability, vehicle and chauffeur assignment, communication and fulfilment.