A careful, minimal approach to information

1. Information UbiLimo may handle

When the transactional applications launch, UbiLimo may handle Provider information such as identity, profile, business, contact and payment-account status information; Passenger or Payer contact details supplied for a Payment Request; and Payment Request information such as service descriptions, journey details, dates, locations, amounts, currency, status and references.

Technical and security data may include device, browser, network, access, audit and diagnostic information needed to operate, protect and troubleshoot the service.

2. Why information is used

Information may be used to create and present Payment Requests, support Provider and Passenger interactions, maintain transaction records, provide technical support, protect the platform, prevent misuse, meet applicable obligations and improve service reliability.

UbiLimo aims to minimise data by requesting and retaining only what is reasonably needed for those purposes.

3. Payment information

Payment information will be handled by eligible payment-processing providers according to their own terms and privacy practices. UbiLimo does not intentionally store complete card credentials.

Payment-method availability will depend on the Provider, transaction, location and payment-processing eligibility.

4. Access and safeguards

UbiLimo intends to use proportionate technical and organisational safeguards, including appropriate access controls and secure payment-provider integration. No online service can promise absolute security.

5. Retention

Information will be retained only for as long as reasonably needed for the purpose for which it was collected, including operational, security, dispute, accounting and applicable legal needs. The period may differ by information category and context.

6. Service providers and international processing

UbiLimo may rely on specialist service providers for functions such as hosting, communications, security and payment processing. Where relevant, those providers may process information in other countries under their own infrastructure and appropriate contractual arrangements.

7. Access and correction

To ask about personal information associated with UbiLimo, or request access or correction where applicable, email support@ubilimo.com. We may need to verify the request before acting.

8. This public website

This informational website has no account, payment, contact form, cookies, advertising, analytics or third-party tracker. If you email UbiLimo, your email service and ours will process the message in the ordinary way.

9. Pre-launch changes

The platform is currently pre-launch. This notice may be updated as the service, vendors and operational practices are finalised. The current version will be published on this page.

10. Contact

Email privacy questions to support@ubilimo.com. Location: Singapore.